What is a Managed Service?
We generally agree with that definition, but to put it more succinctly… It is a service where you do not have to concern yourself with the problem or it’s solution. No need to worry about supplies, scheduling, or directing staff. It is an outcome oriented, rather than a process oriented, approach to delivering customer service.
Below is a model of all of the elements that make up house cleaning as a managed service. As can be seen from this info graphics, there is a lot that goes into the outcome of a clean home. Without treating home cleaning this way, the homeowner has more complications in obtaining a clean home.
To experience the EadsCo Cleaning way of managing service delivery, reach out to us here.